Privacy Policy

Our Commitment to Your Privacy

At 5b777, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online betting and casino services. We encourage you to read this document carefully so you understand your rights and how we protect your personal data.

By registering an account and using 5b777's platform, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our services. We are committed to maintaining a platform that players in Bangladesh can trust — from Dhaka to Chittagong, Sylhet to Khulna, and every city in between.

Information We Collect

We collect two categories of information: information you provide to us directly, and information collected automatically when you use our platform.

Information You Provide Directly

• Full name, date of birth, and gender at the time of account registration
• Email address, mobile number, and residential address in Bangladesh or your country of residence
• Payment details including bKash, Nagad, Rocket, Upay, or bank account numbers used for deposits and withdrawals
• Identity verification documents such as NID (National Identity Card) or passport when required for KYC

Information Collected Automatically

• Device type, operating system, browser type, and IP address for fraud prevention and session security
• Pages visited, time spent on each section, game history, betting records, and click-stream data
• Cookies and similar tracking technologies used to remember your preferences and session state

How We Use Your Information

The information we collect is used strictly for the purposes listed below. We do not use your data for any purpose that has not been disclosed in this Privacy Policy.

• To create and manage your 5b777 account and verify your identity in accordance with responsible gaming requirements
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or Islami Bank
• To send you transaction confirmations, account security alerts, and service-related communications
• To personalize your gaming experience and present relevant promotions such as welcome bonuses, free spins, and cricket betting offers
• To detect, investigate, and prevent fraudulent transactions, money laundering, and unauthorized account access
• To comply with applicable laws and respond to lawful requests from regulatory or law enforcement authorities

Where you have provided consent, we may also send promotional emails or SMS messages about new games, tournaments, BPL betting promotions, and seasonal offers during Eid or Pohela Boishakh. You may opt out of marketing communications at any time by contacting our support team.

Data Sharing and Disclosure

5b777 does not sell, rent, or trade your personal information to any third party. We share data only in the limited circumstances described below.

Service Providers and Partners

We work with trusted third-party service providers who assist in operating our platform. These include payment processors (such as bKash and Nagad), KYC verification partners, fraud prevention services, customer support platforms, and game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. All service providers are contractually bound to handle your data securely and may only use it for the specific purpose for which it was shared.

Legal and Regulatory Obligations

We may disclose your personal information if required to do so by applicable law, court order, or governmental authority. We may also share information where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 5b777, our users, or the public.

How We Protect Your Data

The security of your personal information is a top priority at 5b777. We implement a combination of technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Our security infrastructure includes the following protections, maintained and reviewed on an ongoing basis:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
• Secure storage of sensitive account data using industry-standard hashing and encryption at rest
• Regular security audits, vulnerability assessments, and intrusion detection monitoring to identify and address threats proactively

Our Cookie Policy

5b777 uses cookies and similar tracking technologies to operate key platform features and enhance your browsing experience. A cookie is a small text file stored on your device when you visit a website. Cookies help us remember your session, language preference, and login state so you do not need to re-enter your details on every visit.

Types of Cookies We Use

• Essential cookies — required for core platform functions such as login sessions, account access, and security measures. These cannot be disabled without breaking platform functionality.
• Analytics cookies — used to understand how players navigate 5b777, which game categories are most popular, and how we can improve page layouts and loading speeds.
• Preference cookies — store your chosen language (English or Bengali), currency display, and other site settings to ensure a consistent experience across sessions.

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 5b777 platform, including your ability to stay logged in or access personalized features.

Your Data Rights and Choices

5b777 respects your rights over your personal data. Depending on your location and applicable data protection laws, you may have the following rights:

• Right to Access — you may request a copy of all personal data we hold about you at any time
• Right to Rectification — if any information we hold is inaccurate or incomplete, you may request that we correct it
• Right to Erasure — in certain circumstances, you may request that we delete your personal data, subject to legal retention obligations
• Right to Object — you may object to specific types of data processing, such as direct marketing communications, at any time
• Right to Data Portability — where technically feasible, you may request your data in a structured, commonly used, machine-readable format

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 3 business days and aim to resolve it within 30 days, subject to identity verification requirements.

How Long We Keep Your Data

5b777 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is generally retained for the duration of your active account plus a minimum of five years after account closure, in order to meet anti-money laundering (AML) and Know Your Customer (KYC) regulatory obligations.

Transaction records, including deposit and withdrawal history via bKash, Nagad, Rocket, and other payment providers, are retained for a minimum of five years from the date of the transaction. When data is no longer required, we securely delete or anonymize it to prevent unauthorized access.

Third-Party Payment Processors

When you make a deposit or request a withdrawal on 5b777, your payment data is processed by trusted third-party payment service providers. These providers operate under their own privacy policies and security standards. We share only the minimum information necessary to complete your transaction. Our payment partners for Bangladesh players include:

• Mobile financial services: bKash, Nagad, Rocket, and Upay
• Banking partners: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank
• International card networks: Visa and Mastercard for international players

5b777 does not store your full bKash PIN, Nagad PIN, or card CVV numbers on our servers. Payment credentials are tokenized and handled entirely by the respective payment processors under their own secure infrastructure.

Children and Age Verification

5b777 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe your child has registered on 5b777 without your consent, please contact us immediately at [email protected] so we can take prompt action to close the account and delete the associated data.

Changes to This Privacy Policy

5b777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or through a prominent notice on the platform.

Your continued use of 5b777 following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related inquiries within 3 business days.

Email: [email protected] — Please include "Privacy Request" in the subject line of your message so our team can prioritize and route your inquiry correctly.